Privacy Policy

We will not share, sell or rent any contact information and SMS consent with third parties or any affiliate marketing.

1. Introduction

Welcome to Practice Mate (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, practice-mate.com (the “Site”), or use our medical billing services.

2. Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us when you use our services or contact us, including:

Full name
Contact information (email address, phone number, and mailing address)
Medical and billing information
Insurance details

Usage Data: We may also collect information about your interaction with our Site and services, including:

IP address
Browser type
Operating system
Pages visited
Time and date of visits
Referring website

3. How We Use Your Information

We use your personal information for the following purposes:

To provide and manage our medical billing services
To communicate with you regarding your account or services
To process payments and manage billing activities
To respond to your inquiries and provide customer support
To improve our Site and services
To comply with legal obligations and resolve disputes

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our Site and providing our services, subject to confidentiality agreements.
Legal Requirements: We may disclose your information if required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or any form of sale of some or all of our assets, your information may be transferred to the acquiring entity.

5. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Choices

You may update, correct, or delete your personal information by contacting us directly. You may also opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.

7. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your experience and analyze usage. You can set your browser to refuse cookies or alert you when cookies are being sent, but this may affect the functionality of our Site.

8. Links to Other Sites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any external sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take appropriate steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our practices.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Practice Mate
225 Matlage Way Unit 2817 Sugar Land, TX 77487
Email: info@practicemate.net
Phone: +1 945 218 6210